FAQ

What products do you sell?

Products curated specially for oodles, chosen with comfort, quality and practicality in mind.

Where are your products sourced from?

We work with trusted Australian suppliers to bring quality products to your pups.

Do you ship Australia-wide?

Yes, we ship Australia-wide. Shipping is calculated at checkout based on your postcode.

What is your shipping policy?

See our shipping policy page for full details.

What is your refund/returns policy?

See our refund policy page for full details.

What payment methods do you accept?

We accept Shopify Payments (credit/debit card), ApplePay, PayPal and Afterpay.

Do you have a discount for first orders?

Join the Oodlehood Pack to get a welcome discount on your first order.

Are your products suitable for my dog's size?

Check each product listing for sizing details, or contact us at hello@oodlehood.com.au if you're unsure.

Can I contact you with product requests?

Absolutely! We'd love to hear what products you'd like to see in our store.

I have another question.

Please contact us at hello@oodlehood.com.au